Terms and Conditions

These Terms and Conditions set out the rules for access, browsing, and use of the Floema website, whether or not the user decides to purchase products. The conditions applicable to the purchase of products are set out in the General Conditions of Sale, available on the website.

01.

Identification

The website is managed by:

Floema, Lda. Terras Velhas, s/n, Alcabideque

3150-211 Condeixa-a-Velha, Portugal Email: info@floema.pt

02.

Website access

Access to the Floema website is free and does not require prior registration, except where otherwise indicated for certain features.

Floema reserves the right, at any time, to suspend, limit, or change access to the website or parts of it, for technical, legal, or operational reasons.

03.

Website content

The content made available on the Floema website is for information purposes and may be changed, updated, or removed at any time without prior notice.

Floema makes every effort to ensure that the information provided is accurate and up to date. However, it cannot guarantee the absence of errors, omissions, or inaccuracies.

04.

Terms of Use

The user undertakes to use the website in a responsible, lawful, and good-faith manner, in particular to:

  • Do not use the website for illegal purposes or for purposes contrary to the law, public order, or good morals.
  • Do not introduce viruses, malware, or any other element that may affect the operation of the website
  • Do not attempt to access restricted areas or internal systems
  • Do not use automatic data extraction techniques (scraping)
  • Do not interfere with the security or integrity of the website

Floema reserves the right to limit or block access to the website in the event of improper use.

05.

Intellectual property

All website content, including but not limited to texts, images, photographs, videos, logos, trademarks, graphic design, and visual identity, is the property of Floema or of third parties duly authorized.

Reproduction, copying, distribution, modification, or use of the contents of this website for commercial or other purposes is prohibited without prior written authorization from Floema.

06.

Responsibility

Floema will not be responsible for:

  • Interruptions or failures in the operation of the website
  • Damage resulting from viruses, technical failures, or cyber attacks
  • Improper use of the website by users
  • Damages arising from reliance on information made available on the website

Nothing in this document excludes or limits Floema’s liability beyond what is permitted by law.

07.

Links to third-party websites

The Floema website may contain links to third-party websites. Floema is not responsible for the content, privacy policies, or practices of these external websites. Nothing in this document excludes or limits Floema’s liability under legally mandatory provisions.

Access to third-party websites is the sole responsibility of the user.

08.

Communications and contacts

If the website allows the sending of messages, contact requests, or other communications, the user guarantees that the content sent is lawful, truthful, and does not infringe the rights of third parties.

Floema reserves the right to ignore or delete communications that contain abusive, offensive, or illegal content.

09.

Personal data protection

The processing of personal data carried out through the website is governed by the Floema Privacy Policy, available on the website.

10.

Articulation with other documents

These Terms and Conditions complement the General Terms and Conditions of Sale and the Privacy Policy of Floema. In the event of any conflict, the documents specifically applicable to the matter in question shall prevail.

11.

Changes to the Terms and Conditions

Floema reserves the right to change these Terms and Conditions at any time. The changes take effect from the date they are published on the website.

12.

Applicable law and jurisdiction

These Terms and Conditions are governed by Portuguese law. For the resolution of any disputes arising from their interpretation or application, the courts of the judicial district of [localidade] shall have jurisdiction, with the express waiver of any other jurisdiction.

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